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Privacy Policy

Company Name: Roofing Services Leeds
Website: www.roofingservicesleeds.co.uk

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At Roofing Services Leeds, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal information in line with the UK General Data Protection Regulation (UK-GDPR).

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1. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Details – such as your name, phone number, email address, and property address.

  • Enquiry Information – details you provide when you contact us for a quote or service.

  • Usage Data – information about how you use our website, including IP address, browser type, and pages visited.

  • Marketing Preferences – your preferences for receiving marketing from us.

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2. How We Collect Your Data

We collect your data when you:

  • Fill out a contact form on our website.

  • Call, email, or message us directly.

  • Interact with our website through cookies or analytics tools.

  • Engage with us on social media platforms.

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3. How We Use Your Data

We use your data to:

  • Respond to your enquiries or provide a quote.

  • Carry out roofing services at your property.

  • Manage our relationship with you.

  • Send occasional marketing emails (if you have opted in).

  • Improve our website and services.

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4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contractual necessity – to provide the services you requested.

  • Legitimate interests – to operate and improve our business.

  • Consent – for marketing communications (you can withdraw consent at any time).

  • Legal obligation – where required to comply with UK law.

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5. How We Share Your Data

We will never sell your personal information. However, we may share it with:

  • Subcontractors or suppliers necessary to carry out your roofing work.

  • Service providers (e.g. website hosting, email systems).

  • Legal or regulatory authorities if required by law.

All third parties we work with are required to keep your data secure.

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6. Data Retention

We only keep your personal information for as long as necessary to fulfil the purpose for which it was collected, or to meet legal or regulatory requirements. Typically, we keep customer data for up to 7 years for accounting and warranty purposes.

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7. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (where applicable).

  • Object to processing or request restriction.

  • Withdraw consent at any time for marketing communications.

To exercise your rights, please contact us at:
📧 Email: Roofingservicesleeds@gmail
📞 Phone: 0113 511 8907

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8. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.

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9. How We Protect Your Data

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

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10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Roofing Services Leeds
📧 Email: Roofingservicesleeds@gmail
📞 Phone: 0113 511 8907

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